Privacy policy

This Privacy Statement applies to the posthaste.com.au website and to all business activities of Post Haste.

Post Haste understands the importance to its clients and their customers of the discreet and confidential handling of their personal information. It is Post Haste's policy to comply with the requirements of the Privacy Act 1988 and the National Privacy Principles contained in that Act in all activities of Post Haste involving the collection, use, disclosure and handling of personal information.

In this Privacy Statement, personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion (source: Privacy Act 1988).

Collection

Whether for Post Haste or its clients, Post Haste will collect personal information by lawful and fair means and not in an unreasonably intrusive way.

Where practicable, Post Haste will make known the purpose for which it is collecting personal information and will collect personal information concerning an individual only from that individual.

Use and Disclosure

Post Haste will not use personal information concerning an individual for a purpose other than the primary purpose for which it was collected, unless Post Haste or its client has obtained the consent of the individual to the use of that information for a secondary use, such as direct marketing.

If it is not practicable to obtain the individual's consent and the individual has made known to Post Haste or Post Haste’s client the individual's desire not to receive any further direct marketing communications, Post Haste will cease any direct marketing communications to the individual.

Personal information collected and/or stored for one client is never used for or disclosed to another client or to any other third party.

Data Quality

Post Haste will take all reasonable steps to ensure that personal information that it holds is accurate, complete and up-to-date.

Data Security

Post Haste prides itself on the sophistication of its data security systems, networks and procedures. In particular all databases maintained by Post Haste are protected by secure network links, which are complemented by firewalls, hardware and software encryption, password protection, virus protection and internal quality procedures. All Post Haste staff are required to sign confidentiality undertakings which extend to client information.

Openness

On request by individuals, Post Haste will make known to those individuals the types of personal information it holds, the purpose for which it is held and how Post Haste collects, holds and uses that information.

Access and Correction

On request by an individual, but subject to the exceptions prescribed by the National Privacy Principles, either Post Haste or its client for whom the information is held will provide the individual with access to their personal information and will allow that individual a reasonable opportunity to correct any inaccuracies or out-of-date information.

A request for access to the personal information held by Post Haste concerning an individual can be made by that individual to the General Manager, Post Haste on the number mentioned below.

Identifiers

Post Haste will not use tax file numbers or other government-issued identifiers, other than the ABN, to identify a record of personal information relating to an individual.

Anonymity

Where practicable, Post Haste will maintain the anonymity of an individual in a database of personal information unless the identity of the individual is necessary to perform a lawful activity.

Trans-border data flows

Post Haste will not transfer personal information relating to an individual outside Australia unless the individual has consented to such a transfer or Post Haste has satisfied itself that the recipient of the personal information will uphold principles for the handling of personal information which are similar to the National Privacy Principles.

Post Haste’s Clients

Post Haste will be engaged by its clients to perform various services that might involve the handling of personal information. Post Haste will seek from its clients assurances that all such personal information has been collected lawfully and in compliance with the National Privacy Principles and that all required consents have been obtained for the intended use of that personal information.

Subcontractors

Post Haste requires strict compliance with the National Privacy Principles by all of its subcontractors.

If you have any questions or concerns about Post Haste’s collection, use or disclosure of personal information, contact the General Manager on 08 8238 9700.

For more information on the Privacy Act it can be accessed through the user friendly website of the Office of the Federal Privacy Commissioner at www.privacy.gov.au.

As a division of Phoenix Society Inc., Post Haste can revise this Privacy Policy at any time by updating this posting.

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